Frequently Asked Questions


Due to COVID-19, we ask that you please call upon arriving for your scheduled appointment. Once we are ready for you to come in, we will take your temperature and ask you a few questions. We will also provide you a disposable mask so you do not ruin your own.


Please notify us 24 hours prior to your scheduled appointment. If you do not provide us with required notice of cancellation, we reserve the right to charge up to the full cost of treatment(s). Please keep in mind that “No Shows” or Last Minute Cancellations leave our stylists with empty appointment times and does not allow other guests to schedule. Thank you for your understanding.

Gift Certificates?

Gift Certificates make the perfect gift for any occasion! For the gift that always pleases, consider a V’Sonno Salon & Boutique Gift Card. Gift Cards are available in any denomination and are good for 2 years after date of purchase. Gift Cards may be purchased at the front desk.

What if I am pregnant?

Although all our products are gentle on the skin, we recommend that you avoid coloring your hair, perming your hair or having acrylics applied to your nails. Your baby’s health is our first priority. Please consult your doctor.

Do medications interfere with waxing?
Yes, many acne medications will cause tearing or burning of the skin. All waxings should be avoided for weeks after finishing treatment to be sure the medication is out of your system.

How should I arrive when having an Up-do done?
Please come with clean well dried hair,
unless your stylist directs you differently.

What do I do if I am unhappy with my treatment?
Because your satisfaction is our number one goal, please do not hesitate to call immediately when you are less than satisfied. We will gladly correct any service.

What is expected for Gratuities?
Tipping is left to the discretion of our clients. Gratuities are not included in the service price. Tipping can be done in cash or by check ONLY. It is customary to leave 15% to 20% gratuity for services.